Propose a Standard Change Template UI action is not working

Samiksha2
Mega Sage

‎06-06-2024 06:27 AM

Hi All,

 

Propose a Standard Change template in change request is not working.

Samiksha2_0-1717680335474.png

When I am clicking on this it is showing me this error

Samiksha2_1-1717680435662.png

Please help in this.

 

Thanks,
Sam

 

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PrashantLearnIT
Giga Sage

‎06-06-2024 06:29 AM

Hi @Samiksha2 

 

Check the UI Action whether conditions checks are present there, if any condition is there, please modify it to work for relevant users. 

 

 

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Samiksha2
Mega Sage
In response to PrashantLearnIT

‎06-06-2024 06:32 AM

Hi @PrashantLearnIT ,

This is the UI Action. I don't think anything is missing here.

Samiksha2_0-1717680723631.png

Condition is change should not be standard. I am creating template for normal change.

 

Thanks,
Sam

 

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PrashantLearnIT
Giga Sage
In response to Samiksha2

‎06-06-2024 06:36 AM

Hi @Samiksha2 

 

But script include inside it is calling standard change, check in script include once.

 

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎06-06-2024 06:39 AM

Hi @Samiksha2 

 

Standard change proposal can be created either by System admin or the change manager, if you dont have that role you will get error. 

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