Quantity selection for Catalog items through an Order guide

Ravish Shetty
Tera Guru

Hi all,

 

Please read the entire post

 

We have a basic onboarding order guide which has some items listed for selection like laptop, mouse, laptop bag, etc.

For some use cases, the user would like to order more than one item (example: 2 mouses) in a single order guide Request. Below we can see, in the catalog item interface one can select the quantity


find_real_file.png

The problem is that we don't have quantity selection enabled on the second screen of the order guide.

 

find_real_file.png

I can add the quantity variable on the 'describe needs' section of the order guide but then I would have to define the quantity variable per item (mouse, laptop, laptop bag, etc) which would complicate the order guide design and also create a large number of rule base for every combination of item and quantity as below. So I want to stay away from this approach and see if there is a simpler way.

 

Laptop Quantity is 1 AND Laptop checkbox is selected. Select Laptop with 1 quantity

Laptop Quantity is 2 AND Laptop checkbox is selected. Select Laptop with 2 quantity

.

.

.

Mouse Quantity is 1 AND Mouse checkbox is selected. Select Mouse with 1 quantity

Mouse Quantity is 2 AND Mouse checkbox is selected. Select Mouse with 2 quantity

.

.

 

Thanks,

Ravish

1 ACCEPTED SOLUTION

BryanS413339635
Tera Guru

I think you just need to set the quantity attribute to 'true' on the cart layout. Go to Maintain Cart Layouts and select the one called 'Item Ordering Widget (Order Guide)' under Browser Widgets

 

If my answer has helped in any way, kindly mark it as helpful/correct as applicable. Thanks!

View solution in original post

9 REPLIES 9

BryanS413339635
Tera Guru

I think you just need to set the quantity attribute to 'true' on the cart layout. Go to Maintain Cart Layouts and select the one called 'Item Ordering Widget (Order Guide)' under Browser Widgets

 

If my answer has helped in any way, kindly mark it as helpful/correct as applicable. Thanks!

@Ravish Shetty Did my reply answer your question? If so, kindly mark it as correct. Thanks!

Thanks Bryan, It did work for the Native interface however for the service portal view, do we have some similar configuration?

find_real_file.png

find_real_file.png

Looks like that's controlled through a Portal widget. I think it's this one: SC Order Guide