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3 hours ago - last edited 3 hours ago
Solved! Go to Solution.
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2 hours ago
you are dot walking 2 levels so you will require extra query_range ACL
-> create query_range ACL on RITM.Cat Item and give snc_internal role
-> create query_range ACL on Item.Catalogs and give snc_internal role
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 hours ago
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3 hours ago
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3 hours ago
That is how that ACL is setup in the instance.
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2 hours ago
you are dot walking 2 levels so you will require extra query_range ACL
-> create query_range ACL on RITM.Cat Item and give snc_internal role
-> create query_range ACL on Item.Catalogs and give snc_internal role
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
