Query Range ACL issue

rachelconstanti
Mega Sage
Good morning,
 
I have a group of users receiving this error
 
Part of the query on sc_req_item has been ignored because of insufficient access for 'query_range' operation on sc_req_item.cat_item.sc_catalogs
 
How do I create an ACL on .cat_item.sc_catalogs?  
This is not an option within the ACL
 
Here are the current query range ACLs for that table:
 
rachelconstanti_0-1770296253844.png

 

 
Thank you,
Rachel
1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron

@rachelconstanti 

you are dot walking 2 levels so you will require extra query_range ACL

-> create query_range ACL on RITM.Cat Item and give snc_internal role

AnkurBawiskar_0-1770298648568.png

 

-> create query_range ACL on Item.Catalogs and give snc_internal role

AnkurBawiskar_2-1770298675228.png

 

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

5 REPLIES 5

As always, thank you for the help.