Redirect to current kb article from related list

shaik23
Tera Expert

Hi all,

i have created relationship to show articles related to RITM, the requirement is when the user click KB12345 then it should go directly current published kb article, avoid opening knowledge form in a separate window and 'view article'.

 

shaik23_0-1717678466199.png

Is it possible ? if yes please help.

2 REPLIES 2

Mark Manders
Mega Patron

If you make sure the related list shows the correct version, this should work (your relationship needs to be updated on every article update).


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

HI @Mark Manders  Thanks for responding.
please provide solution if you have