Redirect to current kb article from related list
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06-06-2024 05:44 AM
Hi all,
i have created relationship to show articles related to RITM, the requirement is when the user click KB12345 then it should go directly current published kb article, avoid opening knowledge form in a separate window and 'view article'.
Is it possible ? if yes please help.
2 REPLIES 2
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06-06-2024 06:34 AM
If you make sure the related list shows the correct version, this should work (your relationship needs to be updated on every article update).
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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08-02-2024 12:38 AM
HI @Mark Manders Thanks for responding.
please provide solution if you have