Remove email auto fill when emailing from a ticket

[joshmorris]

How do you remove one of the auto fill when typing a name on an email from a ticket. As shown in the photo attached. The account is not in the user table

[Dr Atul G- LNG]

The To field is a reference field, so it will always display at least one parameter, like the name. You need to check the To field and then apply the reference qualifier accordingly. I think we cant remove this.

[Ankur Bawiskar]

@joshmorris 

is this for native or workspace? which table?

[joshmorris]

It appears in both and the table is any task based table when emailing

[Dr Atul G- LNG]

It is expected behaviour  @joshmorris