Report making
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‎05-17-2024 10:39 AM
i have a filed called business unit, which have options in a hirarchial manner. example, under Enrollment there are a b and c child options are there. I want to make a report where if the condition given as 'Business unit is Enrollment' then all the tasks with enrollment and as business unit as A B C as well should come
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‎05-22-2024 04:49 AM
Is there any update?
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‎05-22-2024 04:56 AM
Sorry , @Priyadarshini2 missed out your post on Monday.
So in this case, if you select
Then if you select BU = Enrolment then it will show records where BU = enrollment irrespective of
Sub BU - A or B or C
sub to Sub BU - D or E or F
Just create a report and select BU enrollment and in list view bring Sub BU and Sub to sub BU.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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‎05-23-2024 04:44 AM
No i think you misunderstood..all the BU sub Bu adn sub sub BU comes BU field only..in a hierarchial manner..there is no field called sub BU and sub sub BU
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‎05-23-2024 07:54 AM
Please share some screenshot of how you are storing in 1 field. I doubt we can fulfil your requirement if it is in one field.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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