Report on completion of playbook tasks
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
4 hours ago
Hi Team,
I need a report to be created on completion of playbooks as analysts closing FSC cases with out using 100% of playbook, so I got a requirement to create a report on playbook where the below mentioned image shows pending complete etc., pls guide how can I do this.
5 REPLIES 5
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 hours ago
you can dot walk and add that field on list of sys_pd_activity_context report.
Then you can do group by.
Also add Group by on that dot walked field
Final Outcome
I hope this much is sufficient to close the thread as answered.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader