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Report on completion of playbook tasks

Deepthi13
Tera Expert

Hi Team, 

 

I need a report to be created on completion of playbooks as analysts closing FSC cases with out using 100% of playbook, so I got a requirement to create a report on playbook where the below mentioned image shows pending complete etc., pls guide how can I do this.

Deepthi13_0-1758718659976.png

 

5 REPLIES 5

@Deepthi13 

you can dot walk and add that field on list of sys_pd_activity_context report.

Then you can do group by.

AnkurBawiskar_0-1758725231697.png

Also add Group by on that dot walked field

AnkurBawiskar_1-1758725271668.png

 

Final Outcome

AnkurBawiskar_2-1758725389112.png

I hope this much is sufficient to close the thread as answered.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader