Report on completion of playbook tasks

[Deepthi13]

Hi Team, 

I need a report to be created on completion of playbooks as analysts closing FSC cases with out using 100% of playbook, so I got a requirement to create a report on playbook where the below mentioned image shows pending complete etc., pls guide how can I do this.

[Ankur Bawiskar]

@Deepthi13 

you can dot walk and add that field on list of sys_pd_activity_context report.

Then you can do group by.

Also add Group by on that dot walked field

Final Outcome

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[Ankur Bawiskar]

@Deepthi13 

Hope you are doing good.

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If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@Deepthi13 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.