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07-29-2025 01:00 PM
Is there a way to create ONE report with both Requests and Incidents in the same report? Our teams work on requests/incidents and projects. Managing them on multiple reports is very difficult. The closest thing we have is a dashboard that has both reports on it. If anyone can help I would really appreciate it.
Thank you,
Sherri
Solved! Go to Solution.
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07-30-2025 06:51 AM
Yes, @sherribuck
Absolutely — it's 100% possible. You can create a report on the Task table.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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07-30-2025 06:51 AM
Yes, @sherribuck
Absolutely — it's 100% possible. You can create a report on the Task table.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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07-30-2025 10:19 AM
Thank you so much. Now is there a way to pull in Projects as well?
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07-30-2025 01:48 PM
Hi @sherribuck
If the Project table is extended from the Task table, then yes, you can pull the data.
I don’t have the Project plugin activated in my PDI, so I can’t see it myself — but you can try it like this and check.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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