Request - Delivery time

[kali]

Hi All,

I am creating a catalog item from catalog builder and using the flow step based request fulfilment and my ask here is that when delivery date is more than 21 days , record should not be created. I have created a BR on the catalog item and using current.setAbortAcction(true) but when i am using back ground scripts on the delivery time it is showing a different value, is there any flow which is setting on the delivery time.

Thanks in advance for your help on this

[Ankur Bawiskar]

@kali 

what's your concern?

1) how delivery time is calculated?

OR

2) the comparison in script is not working?

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[Ash42]

These KB's might help:

1. https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0552815
2. https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1334745