request do not allow to submitting to all users

pramn
Tera Guru

Hi Team , 

There is a service request where client want  request do not allow to submitting to all users 

what can be done here ?

1 ACCEPTED SOLUTION

Anurag Tripathi
Mega Patron
Mega Patron

If I understand correctly, There are some catalog that you don't want all users to submit.

In this case you should add user criteria to the catalog Item to make sure it is available only to users who can submit it.

 

Apply user criteria to items and categories (servicenow.com)

-Anurag

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2 REPLIES 2

Anurag Tripathi
Mega Patron
Mega Patron

If I understand correctly, There are some catalog that you don't want all users to submit.

In this case you should add user criteria to the catalog Item to make sure it is available only to users who can submit it.

 

Apply user criteria to items and categories (servicenow.com)

-Anurag

Anil Kumar Mand
Tera Contributor

Please create a user criteria based on client requirement and map it to "Available for" OR "not Available for" to catalog form. This will hide the form to the user are met with the condition defined on user Criteria.

 

below are the screen shot for your reference.

AnilKumarMand_0-1719848822698.png

AnilKumarMand_1-1719849000282.png