Restrict "Requested By" User from Being Selected as Manual Approver on Change Form

[Sriram34]

Hi Team,

On the Change form, we have a Manual Approver field which is a List Collector. Currently, it is configured to allow selection of only active users who have the approver_user role.

We have an additional requirement to enhance this restriction:

• The Requested By user (the person who is raising the change) should not be allowed to select themselves as a Manual Approver.

In other words, when a user raises a change request, they should be prevented from adding themselves in the Manual Approver field.

Could anyone suggest the best way to implement this restriction?

Thanks in advance

[Tanushree Maiti]

Hi @Sriram34 

To restrict the Requested By user from selecting themselves in a List Collector Manual Approver field, update the field's Reference Qualifier to filter out the user.

Modify the field's properties using the following advanced reference qualifier:
javascript: "sys_id!=" + current.requested_by  //replace with your field name

[BharatC]

Hello @Sriram34 

If the Manual Approver field references sys_user, you can use an Advanced Reference Qualifier to exclude the requester from the available selections.

Example:

javascript:'active=true^sys_id!=' + current.requested_by

This assumes the Change Request record contains a requested_by field and that the qualifier is being evaluated in a context where current is available.

If you already have a qualifier that restricts users to those with the approver_user role, simply append the exclusion condition:

...^sys_id!=<requested_by_user_sys_id>

Also consider adding a server-side Business Rule to prevent the requester from being added as a Manual Approver through imports, scripts, or other bypass methods.

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.

Regards,

Bharat chavan

[Ankur Bawiskar]

@Sriram34 

something like this in the advance reference qualifier

javascript: 'active=true^sys_idNOT IN' + current.requested_by.toString();

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