RITM and SCTASK Request Information fields not showing fields as mandatory

[DreDay3000]

Hello,

I have Catalog UI Policies that set certain fields to mandatory, However when the request is submitted and a RITM or SCTASK is created those fields are not showing as mandatory, the asterisk is missing. The asterisk does show in the catalog item when is is being filled out

Catalog Item

SCTASK - the fields that should be mandatory are missing the asterisk

 

 

[Mark Manders]

That's the result of what has already been filled in (and it's read only). Not sure what you are looking for. The UI policy runs on the form (top screen shot), so it seems to work as expected?

[DreDay3000]

the fields are now showing the asterisk as expected, however they are no longer read only

 

 

[Dr Atul G- LNG]

It is expected

An asterisk (*) means the field is mandatory and must be filled in, so it cannot be set to read-only.

[DreDay3000]

 The fields were fill in in the request but the value isnt showing in the ritm and the field is not read only