Scheduled JOB Script for the Change Request
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-09-2025 04:53 AM
Hi, I'm using the script below, which is not working. Can anyone help me with the script to trigger the notification for the below
A notification has to be triggered 1 workday after the planned end date of a change is reached, and the Change Type is Normal, and the State is Implement
(function executeRule(current, gsr) {
var gr = new GlideRecord('change_request');
gr.addQuery('type', 'normal'); // Change Type = Normal
gr.addQuery('state', 'implement'); // State = Implement
// Planned end date is 1 working day ago
var gdt = new GlideDateTime();
gdt.subtractDays(1);
// Skip weekends
while (isWeekend(gdt)) {
gdt.subtractDays(1);
}
gr.addQuery('end_date', '<=', gdt);
gr.query();
while (gr.next()) {
gs.eventQueue('change.implement.overdue', gr, gr.sys_id, gs.getUserID());
}
function isWeekend(dateTime) {
var day = parseInt(dateTime.getDayOfWeekLocalTime(), 10); // 1 = Monday, 7 = Sunday
return day === 6 || day === 7;
}
})(current, gsr);
10 REPLIES 10
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Wednesday
Hope you are doing good.
Did my reply answer your question?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
