SCTASK Fields to Update a Record on a ServiceNow Table
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an hour ago
Hello everyone, I am currently developing a catalog item containing these 5 SCTASKs. The requestor specified what will each SCTASK will contain which are fields that differ from the other per SCTASK. Every SCTASK contains different fields.
They also requested that this fifth or final SCTASK will have to update a target record on a ServiceNow table when the state was changed to Closed Complete.
I would like to kindly seek everyone's recommendations and expert judgement as to how to execute or configure this, if ever this is possible.
Thank you in advance.
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