Service Portal redirect for non-fulfillers
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57m ago
OOTB by default users without a fulfiller role are redirected/dropped off at ..../now/nav/ui/home. We have modified the "SPEntryPage" script include to redirect non-fulfillers to the portal (/sp) upon login rather than .../now/nav/ui/home
Question: How does yours or other organization handle this:
1. Do you stick with or use the OOTB function .../now/nav/ui/home?
and if yes, how has the user experience been using the OOTB this approach?
2. Do you customize the "SPEntryPage" script include to redirect to ../SP?
The reason for my question is that I am trying to determine if we should rollback to the OOTB "SPEntryPage" script so as to prevent this from happening in the future.
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