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Servicenow dark mode : There is little to no contrast between background and work notes text

AyushS043740019
Giga Contributor

21m ago

Screenshot 2026-07-31 123602 (1).png

Screenshot 2026-07-31 124036 (1).png

Hi Experts,

I'm investigating a Dark Mode issue in ServiceNow and would appreciate guidance on where this rendering difference may be coming from.

Issue

In PROD, Activity Stream entries (Work Notes and Additional Comments) are difficult to read because the text appears very light/white on a light background.

The same text display correctly in DEV.

This issue is also observed in some Single Score widgets, which makes me suspect a theme/UI rendering issue .

Thanks

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Rafael Batistot
Kilo Patron

9m ago - last edited 8m ago

Hi @AyushS043740019 

 

This solution might help you 

 

https://www.servicenow.com/community/developer-forum/ui16-background-colors-work-notes-and-additiona...

 

Compare this both properties, dev and prod, compare if the values are the same. They’re responsible to control it. 

glide.ui.activity_stream.style.comments

glide.ui.activity_stream.style.work_notes

 

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