Stage Not showing in flow designer

Venky Kshatriy2
Tera Contributor

Hi Team,

 

I am facing a problem where I've created choices for the Request item stage field. It shows the choices in the back end, but whenever I set the stage value through Flow Designer, the choice doesn't appear for selection.

 

VenkyKshatriy2_1-1744106975620.png

 

 

VenkyKshatriy2_0-1744106918406.png

 

After i tried created Flow stage in flow designer its showed but after set the Stage value its showing the requets_decliend 

VenkyKshatriy2_3-1744107273030.png

 

I created choice for the stage field in RITM table its not showing in the flow if any one knows pls help me on this i tried different to many methods but i couldn't find the solution

 

Advance thanks team🙂

 

 

 

3 REPLIES 3

JenniferRah
Mega Sage

Stage is a special field. You don't add choices to the field itself like you do with other fields. It is strictly handled through the Flow/workflow. So whatever stages you need for that particular Flow, you need to set those up within your Flow.

Thanks for Your reply @JenniferRah  By flow i did but its showing back end name only

Front end name -Request declined

Back end name-request_decliend 

after set the value in stage filed is filled by back end name 

VenkyKshatriy2_0-1744117299869.png

It should be filled by front end right? or else is this OOB behavior 

 

Are you setting the stage within the Flow? If not, that explains why it is doing this. We used to set stage with a UI action, and it worked fine. Starting in Washington, we noticed that it started showing the back-end value instead of the display value. We opened a ticket with SN support and they essentially said we shouldn't be setting the stage anywhere except in the Flow. 😞

 

The only "fix" we could come up with was to have the back end value be the same as the display value. I will say, it seems to have corrected itself in Xanadu, but I haven't looked closely to see if that's anecdotal or a fix across the board.