Standard change review
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10-10-2023 05:47 AM
My question is on standard change templates. We have a requirement to review standard change templates annually. Is there a way to set up a notification to be sent out as a reminder for these yearly reviews? Also, if your company reviews them as well, are they reviewed by the owner or do they also get another review at CAB?
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11-08-2023 05:31 AM
In an attempt to try and get this post "refreshed" in the forums, I would like to know this answer as well. I have a requirement for quarterly reviews.
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11-08-2023 05:36 AM
Greetings!!
I would like to share my experience on this:
1. If possible use Data Certificate and set the scedule.
2. Its totally depend on you / your client do they need 4 eye approval or 2 eye will work.
3. If any change get failed by std template in last 6 months must be reviewed by CAB else template owner is good to go.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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11-08-2023 05:48 AM
For clarity, you meant to say: "Data Certification" instead of "Data Certificate", right? The reason I ask, is that Data Certification and Data Certificate are two totally different things in the IT industry. 😉 Here is what I found: https://docs.servicenow.com/bundle/utah-servicenow-platform/page/product/data-certification/task/t_U...
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11-08-2023 05:57 AM
My bad. It's Data Certification.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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