We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Two Change Request records that just spin when you try to load them

lonesoac01
Giga Guru

I have two Change records of: CHG0909928 and CHG0909958 that I can see in list view.  I try to load them in the form, and it just spins and spins.

 

How can I begin to diagnose the issue?

1 REPLY 1

Dr Atul G- LNG
Tera Patron

Hi @lonesoac01 

 

No easy way, try cache.do or try to repair teh change plugin

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************