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Unable to change the categorization from the RITM record

RichaRoseM
Tera Contributor

Unable to change the categorization from the RITM record – these categories / sub categories is should allow reclassification. Also Catalog type values are missing.

 

 

5 REPLIES 5

Hi @RichaRoseM 

 

Look like custom field, i did not see this in my PDI, you need to check the logic for this.

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Dr. Atul G. - Learn N Grow Together
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