Unable to change the categorization from the RITM record

RichaRoseM
Tera Contributor

‎08-14-2025 08:20 AM

Unable to change the categorization from the RITM record – these categories / sub categories is should allow reclassification. Also Catalog type values are missing.

 

 

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Dr Atul G- LNG
Tera Patron
In response to RichaRoseM

‎08-14-2025 08:37 AM

Hi @RichaRoseM 

 

Look like custom field, i did not see this in my PDI, you need to check the logic for this.

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Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
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