Unable to grant or revoke admin access in Development instance

PrashanthiS
Tera Contributor

‎03-13-2024 02:52 AM

Hello Team,

 

We are unable to grant and revoke admin access to the requester (user) in the Development instance. Could you please investigate and take necessary action?

 

Best Regards,

Prashanthi Sathri

ServiceNow Developer

Mobile: +91-7993167090

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3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-13-2024 04:24 AM

Hi @PrashanthiS 

 

Go to user profile -- Role and edit and remove / add admin role. What issue you are fcaing.

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Community Alums
Not applicable

‎03-13-2024 04:25 AM

Hi @PrashanthiS ,

Kindly don't copy paste your requirement as it is what you got from client/Customer/BA.

Please indicate first what have you tried so far and what's not working for you.

 

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Mark Roethof
Tera Patron
Tera Patron

‎03-13-2024 04:37 AM

Hi there,

 

If its a company development instance: raise a ServiceNow case.

 

We are all random community members, we cannot do anything about your company development instance.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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