Variable Editor not displaying Catalog Variables on Custom Table

[Baskarank]

Hi Community,

I have a Maintain Item form that creates a Request, RITM, multiple SC Tasks, and a custom table ticket.

The Variable Editor is working correctly on the RITM and SC Task forms. However, it is not displaying the Catalog Item variables on the custom table ticket.

The standard formatter com_glideapp.......... was not available by default, so I created a new formatter using the same formatter name and added it through Configure → Form Layout. However, the variables are still not displaying.

Could you please advise what additional configuration or relationship is required to display the same Catalog Item variables on the custom table ticket?

Thanks!

[Sanjay191]

Hi @Baskarank 

can you please refer the below thread , i hope it will help you 

https://www.servicenow.com/community/developer-forum/display-variables-in-the-variables-tab-in-the-r...

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Thank You

[Baskarank]

@Sanjay191 i have created a new formatter for that custom table and select the form layout also but not working. if the there any access needed for that custom table?

[Sanjay191]

Hi @Baskarank 

can you please provide the more datails for this issue and also the configuration that you have done so far.

Thank you

[Ankur Bawiskar]

@Baskarank 

is your custom table task extended?

if yes then you can use the OOTB variable editor on form

if not task extended then check this

Adding the variable editor to custom tables that are NOT task based 

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