variables not visible to a user.

[sharley]

Variables on the sc_task is not visible to a user.

This happens only on one catalog item. 

also only when the created by user is the requestor.

So far, we have identified only one user impacted like this.

[Chaitanya ILCR]

Hi @sharley ,

other users can see it and only one user can't?

if yes check if there are any read roles added to the variables and check if the user have the required role

have you added the variables to the sc_task activity/action in the workflow/flow

or you can make the global check box of variables to true 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya