We are not able to create user records in Instances
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sunday
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sunday
Hi @saibandaru ,
It simply means that either you are not filling any field in correct format, the user you are creating in system already. Also check if save Ui Action (OOB) code was changed recently by any developer.
If my answer helped you, please makr it- solution accpeted. It will help future Readers as well.
Regards,
Nikhil Bajaj
Regards,
Nikhil Bajaj
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sunday
Check if the User ID 'user_name' field already exist in the sys_user table.
You will get this error when you already have an existing record.
If this helped to answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sunday
why are you creating dummy users in PROD -> Not a good idea
You can check why it's blocked in DEV by checking before insert business rule or you are giving same user id again.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sunday
Hi,
We are getting this error while we are syncing the Users from AD ,
Operation against file 'sys_user' was aborted by Business Rule 'Prevent invalid language code^88b43b879767e6503076b4ee2153af6c'. Business Rule Stack:Prevent invalid language code
Thanks
Sai kiran