What is the best way to integrate Jira with Servicenow

dmi95
Tera Expert

‎01-27-2024 12:49 AM

Team

Going forward, we are planning to use ServiceNow agile development module instead of Jira. We need to have the Jira data related to stories, bugs into ServiceNow. It will be a ONE TIME ACTIVITY .We would like to know what would be the best way to do this inbound integration?

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PrashantLearnIT
Giga Sage

‎01-27-2024 01:14 AM

Hi @dmi95 

 

If its one time activity, try to export stories and bugs in excel and upload it in servicenow using transform maps.

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-27-2024 07:29 AM

Hi @dmi95 

 

Pratically, it is not a good way that you bring the running stories in SN. Bcz it will start from new. if you still want to do, create the transform map and bring them in SN. You may loose the ruuning updates which were in Jira.

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Mathieu Lepoutr
Mega Guru

‎02-13-2024 02:02 AM

Syncronizing bugs, stories and more from Jira into Snow, sounds like a perfect use-case for Exalate.

It is a decentralized integration solution, where you can granuarly decide which data will be send over.

 

 

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