When new request is created it approval state is in approved instead of requested

[Nandhini Kannan]

When new request is created it approval state is in approved instead of requested.

When i create a new request it is showing the approval field is approved. I didn't changed anything yet.

please help me on this.

Thanks in advance ,

Nandhini

[Brian Lancaster · Accepted solution]

The default workflow on the sc_request (REQ) does not require approval step on the unless the total price is greater then $1000. If the default group is missing or does not have any members it will approve the REQ.

Edit: Just another thought. Most places I have worked do the approvals on the Request Item (RITM) level and not on the overall request.