While creating the ATF i can't see the Resolve button where as it is there earlier
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08-19-2025 03:54 AM
Hi,
While creating the ATF i can't see the Resolve button where as it is there earlier
please find the UI action configuration:
It is working fine earlier but i don't see it now.
Thanks
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08-19-2025 04:15 AM
Hi @kranthi2
Could you please check if the UI action is the same as available in SOW? In SOW, it is a declarative UI action, so if it’s not available in SOW, it will not appear in ATF. Also, did you upgrade this ATF or SOW to the latest version?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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08-19-2025 04:20 AM
Yes, i was upgraded to Zurich version
i have checked it in the SOW as well.
It is available there.
It is working earlier now i can't see the ui action now which is Resolve
Thanks
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08-19-2025 04:25 AM
Hi @kranthi2
Try repairing the SOW once. I can see the same issue in my PDI as well.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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08-19-2025 04:29 AM
Could you please help me out your response in detail
or step by step to do ?
Thanks