Why Create Catalog Task Action is showing Waiting event the catalog task is closed Complete in flow

[Atik]

Hello Everyone,

I am currently working on a flow that generates catalog tasks once a request is approved. However, during testing, I am encountering an issue where all catalog tasks get closed complete, even though the flow indicates that it is still waiting for the task and shows the flow state in waiting.

Could someone please assist me in understanding why this is happening and provide any troubleshooting steps to resolve the issue?

Thank you,

Atik Bagwan

[Mark Manders]

We don't have access to your instance, so it would be a lot of guessing because we don't know how your flow is setup. Can you share? 

Also: what does the flow execution say about that task that is on waiting, while in fact closed? Is there a period of time it has to wait before the flow continues?

[Atik]

Hi @Mark Manders ,

I guess below screen shot will help you to understand the flow executions

Thanks,

Atik Bagwan.

[Mark Manders]

You will need to look at the flow executions on those three tasks, because if they are already closed, they must have been created as well. 

[Atik]

@Mark Manders those task i have closed for the testing to check RITM is getting closed complete or not same with flow.

But Even though I am closing all the catalog task RITM is not getting closed complete.

and the SS which I have added it is of flow execution only