Why email address in CC comes single time when recipient are more than 100.

[Tarasingh26]

Hi All,

I have requirement to send email when event is triggered through schedule job. I have many recipient which are greater than 100. Email is working fine but it got triggered two times. First email sent to few recipients and second email sent to another remaining recipients. Two emails are fine in my case. But I need one email address to be copied in both emails. Currently it is copied in one mail CC field. Please see attachments for the same.

Can someone please help how CC email address comes in both email chunks?

Thanks,

Tara Singh

[Yashsvi]

Hi @Tarasingh26,

please check below link:

https://www.servicenow.com/community/itsm-forum/max-of-recipients-possible-on-an-outbound-email/td-p...

Thank you, please make helpful if you accept the solution.

[Tarasingh26]

Hi @Yashsvi 

Thanks for reply, I checked glide.email.smtp.max_recipients_overall it has value 100000 set there. How can I interpret this value 100 or 1 Lac?