with Single ITIL role can reports ? If yes if ITIL user create reports also can edit his reports?
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3 weeks ago
with Single ITIL role can reports ? If yes if ITIL user create reports also can edit his reports right?
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3 weeks ago - last edited 3 weeks ago
The itil role itself does not provide access to reports. Users would need the report_user role to do that.
You can add the report_user role as a child of the itil role so that all of your itil users will have it.
