Worknotes should be poplated to KB Article Link instead of Article body

[VanamaA]

Hi Team,

When we are attaching Knowledge article to an Incident/SCTASK,it is updating full article in work_notes .I just want Article link to be updated instead of full article.Any suggestions?

[Ankur Bawiskar]

@VanamaA 

check above links.

[VanamaA]

Hi @Ankur Bawiskar 

I have checked those articles.I am facing this issue only in Native while attaching the Articles.

Is this the one you are reffering.For both the records,it is updated as Embed link to article by default.I think these configurations are for Workspace.