📣 Central Repository for SN Scrum Master & Project Manager Job Openings (7–18 Years Exp) 📣

anubhavrito · 2 hours ago

📣 Central Repository for ServiceNow Scrum Master & Project Manager Job Openings (7–18 Years Experience)

Hello ServiceNow Community! 👋

As ServiceNow programs scale across ITSM, CSM, HRSD, GRC, SecOps, FSM, ITOM, ITAM, ITBM and App Engine, experienced Scrum Masters and Project Managers play a critical role in ensuring delivery excellence, stakeholder alignment, risk management, and measurable business outcomes.\

This post is a central repository for Scrum Master and Project Manager job openings—primarily for professionals with 7 to 18 years of experience who drive Agile/Hybrid delivery on the ServiceNow platform.

🎯 Purpose of This Repository

This thread helps the community:

Share Scrum Master and Project Manager openings across ServiceNow programs
Give hiring teams access to a relevant talent pool
Help candidates quickly find and apply to the right roles
Promote transparent, community-driven hiring

📌 Guidelines for Posting Job Openings

When posting a role, please include:

1. Job Title: (Scrum Master / Senior Scrum Master / Project Manager / Program Manager)
2. Experience Required: (e.g., 7–12 yrs, 12–18 yrs, etc.)
3. Location: (Onsite / Hybrid / Remote; city & country)
4. Delivery Methodology: (Scrum / Kanban / SAFe / Hybrid / Waterfall)
5. Required Skills & Tools: (see skills sections below)
6. Domain/Products: (ITSM, CSM, HRSD, SecOps, IRM/GRC, App Engine, FSM)
7. Responsibilities: (bulleted; outcomes-focused)
8. Certifications Preferred: (CSM, PSM, PMP, PRINCE2, ITIL 4, SAFe, PMI‑ACP, etc.)
9. Employment Type: (Full‑time / Contract)
10. Company Name
11. Application Link or Email
12. Additional Notes: (e.g., immediate joiners, customer‑facing, multi‑time‑zone)

🧭 Role Overview

Scrum Master (ServiceNow Programs)

Core Focus: Facilitate Scrum ceremonies, remove blockers, enable flow, coach squads, improve predictability.
Where They Fit: Feature teams or multi‑team trains delivering ITSM/CSM/HRSD/IRM/Custom Apps.
Success Measures: Velocity stability, cycle time, time‑to‑value, blocker resolution time, team health.

Project Manager (ServiceNow Delivery)

Core Focus: Scope, plan, budget, RAID, stakeholder communications, governance, vendor/partner coordination.
Where They Fit: End‑to‑end implementations, multi‑module programs, platform upgrades, transformations.
Success Measures: On‑time/on‑budget delivery, risk mitigation, stakeholder satisfaction (NPS/CSAT), benefits realization.

🧩 Skills Checklist

Scrum Master – Key Skills

Agile facilitation: Sprint Planning, Daily Scrum, Backlog Refinement, Reviews, Retrospectives
Coaching: Agile mindset, empirical process control, team self‑management, continuous improvement
Dependency & risk surfacing across squads; cross‑team coordination (Scrum of Scrums)
Tools: Jira / Azure DevOps / ServiceNow Agile, Confluence / Wiki practices
ServiceNow context: Stories tied to platform epics, definition of ready/done, UAT coordination, change/release readiness, integration test alignment
Stakeholder communication and expectation management

Project Manager – Key Skills

Scope & planning: WBS, estimates, release roadmaps, critical path, resource planning
Governance: Steering committees, status reporting, RAID logs, change control, audit/compliance
Financials: Budgeting, tracking, EVM (CPI/SPI), vendor SOWs & partner governance
Risk management & escalation frameworks; issue triage
ServiceNow delivery: Module phasing (ITSM/CSM/HRSD/etc.), data migration, integrations (REST/SOAP), OCM & training plans, ITIL‑aligned process readiness, go‑live/hypercare
Multi‑geography coordination; contract & stakeholder management

🎓 Relevant Certifications (Add to Job Posts Where Applicable)

Scrum / Agile:
- CSM / A‑CSM / CSP‑SM (Scrum Alliance)
- PSM I/II/III (Scrum.org)
- SAFe Agilist (SA), SAFe Scrum Master (SSM), RTE (Scaled Agile)
- PMI‑ACP (PMI)
Project/Program Management:
- PMP (PMI), PRINCE2 Practitioner
- MoP / MSP (Portfolio & Program) – optional for larger programs
IT Service Management / Governance:
- ITIL® 4 Foundation / Specialist
- COBIT (optional)
ServiceNow (Nice to Have):
- CSA, CIS (ITSM/CSM/HRSD/IRM), CAD (for platform literacy)

📢 For Job Seekers (Scrum Masters & PMs)

If you’re targeting roles like:

ServiceNow Scrum Master / Senior Scrum Master
ServiceNow Project Manager / Program Manager
Agile Delivery Lead for ServiceNow
Release Train–aligned roles in SAFe environments

…bookmark this post, enable notifications, and check back for new openings.

🧱 Posting Templates (Copy–Paste)

Template: Scrum Master

Job Title: ServiceNow Scrum Master (Senior)
Experience: 7–12 years (3+ as Scrum Master)
Location: Remote/Hybrid – Pune, India
Methodology: Scrum / Kanban / SAFe
Skills: Agile ceremonies, coaching, Jira/Azure DevOps, metrics (velocity/cycle time), cross‑team coordination, ServiceNow delivery familiarity
Modules: ITSM, CSM (plus Integrations)
Certifications: CSM or PSM (must), SAFe (nice to have), ITIL 4 Foundation (preferred)
Responsibilities: Facilitate ceremonies, remove impediments, collaborate with PO/BA/Architects, track metrics, improve flow, support release readiness
Apply: careers@example.com | Link

Template: Project Manager

Job Title: ServiceNow Project Manager
Experience: 10–18 years (4+ in project management)
Location: Bangalore / Hyderabad / Remote
Delivery: Hybrid (Agile + Stage‑Gate)
Skills: Scope & plan, RAID, governance, budgeting, multi‑vendor mgmt, stakeholder comms, change/release/go‑live mgmt
Products: ITSM, CSM, HRSD, GRC, SecOps, FSM, ITOM, ITAM, ITBM (any two+)
Certifications: PMP or PRINCE2 (must), ITIL 4 Foundation (must), SAFe / PMI‑ACP (preferred)
Responsibilities: Own plan & budget, manage risks/issues, lead steering forums, align with architects & platform owners, ensure benefits realization
Apply: pm‑hiring@example.com | Link

🤝 Community Contribution

Know about Scrum Master or Project Manager vacancies within ServiceNow programs?
Post them here to help the community find the right fit faster—and help companies reach qualified talent.

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Primary Keywords

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Secondary Keywords

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Certification Keywords

Location Keywords (Use as Relevant)

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Skills Keywords

Agile Delivery, RAID Management, Stakeholder Management, Sprint Planning, Velocity & Cycle Time, Governance, Budget & EVM, ITIL Processes, Change & Release Management, ServiceNow Implementations.

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Regards,

Anubhav Ritolia

Community Rising Star 2023, 2024

Organizer of Pune Developer Meetup

Technical Architect at LTIMindtree

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