New SNUG Leader needed for Kansas City!

tracyo_brien

Hello! We are looking for one or more customer(s) to participate as the new SNUG Leader(s) in Kansas City! The timing could not be more perfect as we are planning the Kansas City SNUG event for October! SNUG Leaders must be employed by a ServiceNow customer and not employed by a ServiceNow partner. Here is a snapshot of the role of the SNUG Leader: Participate in planning calls to ensure events are aligned to the needs of the SNUG community including dates, venues and topics Help identify customer speakers Assist in getting hosts, and suggest potential venue locations Gather broader feedback on the needs of the group Emcee at meetings if possible Promote online community involvement by posting questions and blogs to encourage an on-going dialog with community members The time commitment is roughly 1-2 hours/year for event planning and 6-8 hours attending the event if possible! The ServiceNow team manages: Invitations and registrations Meeting planning and coordination Venue and catering planning and costs SNUG Leaders play the important role of helping us ensure that members get the most value from attending SNUG meetings and to keep the conversation going by participating in the on-line SNUG community. The planning and execution of the event is managed by ServiceNow. SNUG Leaders play an elevated role within the community and receive special recognition at SNUG meetings, on-line, and at Knowledge. If you are attending Knowledge this year and would like to learn more, please stop by the Community area of the Expo to inquire. I have attached the Customer Participation guide as reference that explains the role further along with best practices for SNUG Leaders. If you are interested, please send an email to tracy.obrien@servicenow.com or respond to this post in on the community. Please share more about your experience with ServiceNow and why you’re interested in being a SNUG Leader for Kansas City!  Tracy O'Brien -ServiceNow

BrianProvencher · ‎03-20-2025

Good afternoon! My name is Brian. I'm newer to the ServiceNow ecosystem, but I'm learning quickly and trying to get integrated. I got my CSA back in January of this year, and I'm looking for other folks in the KC area who might want to connect! Looking forward to it, Brian

tracyo_brien · ‎04-07-2025

Hello SNUG Members! I hope to see you at Knowledge 2025- our largest event of the year! Join us May 6-8 at The Venetian Las Vegas for three days of unforgettable insights, training, and networking! There will be over 800 content-packed breakouts and sessions, pre-conference technical training (Now Learning), CreatorCon, and more. Check out Event Highlights, Agenda-at-a-glance, and Agenda Builder to learn more. The closing party will be at the SPHERE and feature Gwen Stefani and Leon Bridges! It’s not too late to register to attend. We look forward to welcoming the SNUG community in the community area on the Expo floor! Grab your SNUG ribbon! Take part in CreatorCon Learn about ways to engage with the SNUGs! Looking to find the most coveted giveaways at Knowledge 2025? If you want one, you will have to hunt for one! For the FOURTH year, we have the SNUG glass “orb” treasure hunt! Read about The Treasure Hunters of Block Island in The New York Times article or see the video on CBS News! The owner of the Glass Station Studio and Gallery in Rhode Island started the “Glass Float Project” collection craze by creating and hiding glass “orbs” throughout Block Island for people to find and collect. Join us at Knowledge again this year to participate in the Treasure Hunt! We will be hiding 3 ServiceNow green orbs each day and the special multi-colored orb on the last day of the conference. Please visit me in the community area of the Expo if you attend! I enjoy meeting SNUG members to get your first-hand feedback and ideas. We will be scanning participants who are interested in participating at SNUG events (hosting, presenting, participating as a Leader) and will follow-up with everyone who is interested following the conference. Have questions? You can find help at the Events Help Center. I hope to see you there! Tracy O’Brien ServiceNow

JuliaV · ‎03-25-2025

We are in the process of planning the next SNUG meeting in Kansas City for this June and we are looking for: Partner Sponsor: All Specialist, Premier, Elite and Build partners are eligible to sponsor SNUG events. Benefits include a 30-minute presentation time slot and exclusive partner representation at the event. Apply to sponsor on the Partner Portal – Marketing > Events > SNUG Events. Presenters: SNUG presentations are typically 30-minutes in length - the perfect amount of time to share your best practice or share/demo an innovation! Host: Show off your company and invite peers to attend! Please reach out to julia.vitale@servicenow.com with any questions!

tracyo_brien · ‎12-09-2024

Hello SNUG Members! I am so glad so many of you were able to join us this year for the virtual Holiday SNUG. We had over 1,600 attendees from all over the world! The customer and partner presentations were OUTSTANDING, the performers were incredible, and Chuck singing two holiday songs with the ukulele was the highlight of my holiday season. Many of you asked for copies of the presentations. CLICK HERE to see the following presentations: Now Assist Workshop Automating Workers Comp with Service Catalog- Memorial Healthcare System RFID Live Asset Tracking - NFL Successful AI: Quality Data and Confident Actions – Tanium and AHEAD Gaining Value Through Service Mapping - Erie Insurance Virtual Agent - Anywhere Real Estate In addition, you can find all Now Assist Materials HERE. The entire event was recorded and is available HERE ON-DEMAND. It is available for 90 days. THANK YOU to ALL the presenters and to Chuck Tomasi for co-hosting and sharing his dazzling vocal talents. For those of you interested in getting talented performers for your company events, you can reach out to FUNNY Business who I have worked with for years providing incredible entertainment for the virtual SNUG events. Wishing you a safe happy holiday season! Tracy O’Brien SNUG Program- ServiceNow

Kansas City SNUG

Group Activity

New SNUG Leader needed for Kansas City!

Looking to get connected

SNUGs at Knowledge 2025!

Upcoming Kansas City SNUG: Call for Sponsor, Presenters, and Host

2024 Holiday SNUG: Wrap | On-Demand | Presentations