Use PDIs? Take our 5-minute survey to help shape the PDI roadmap.
Hello SNUG Members! We are excited to be planning the next Kansas City Live event and want to hear from you! We are looking for customers who want to: Present: SNUG presentations are typically 30-minutes in length - the perfect amount of...
Hello SNUG Members! We hope you'll join us at Knowledge 2026, taking place May 5–7 in Las Vegas — and it's shaping up to be the biggest Knowledge yet! This year's event features exciting new innovations including AI Agents, Agent Studio, the AI Con...
Hello SNUG Members! We had over 1,400 people from all over the world join us for the 2025 Holiday SNUG event this year. A HUGE thanks to our presenters from Bristol Myers Sqibb, UNC Health, and KeyBank as well as our superstar ServiceNow Solution...
Hello SNUG Members! It's not too late to register for the upcoming 5th annual virtual Holiday SNUG event on Tuesday, December 16th! We will have a NEW Platform AI workshop to start, customer presentations, and a fun, entertaining magic/mentalis...
Hello! There is still time to register for the SNUG on Friday 11/7! You must register prior to the event in order to attend. Please note that visitor parking for the event is available at Burns and McDonnell via Wornall Road per the attached map....
Hello! There s still time to register for the upcoming Kansas City SNUG! AGENDA (subject to change) 8:30 Doors Open 9:00 -11:00 Workshop: Next Gen AIOps on the ServiceNow platform 11:00 –11:30 ...
Hello! I hope you will consider joining us at the SNUG on Friday 11/7! We only have one local event per year- you won’t want to miss the opportunity to meet and collaborate with other local ServiceNow customers! We would love to hear from you a...
Hello SNUG Members! Share your stories and expertise alongside other AI experts, innovators, and creators at the 2026 Knowledge event! We have streamlined the submission process to align the deadlines and milestones for both Knowledge and Creator...
Date: Friday, November 7th Time (est): Doors open at 8:30 AM | Reception wraps at 3:30 PM Location: Burns & McDonnell | 9450 Ward Parkway, Kansas City, MO, 64114 Join us for the next Kansas City ServiceNow User Group (...
Hello! We are looking for one or more customer(s) to participate as the new SNUG Leader(s) in Kansas City! The timing could not be more perfect as we are planning the Kansas City SNUG event for October! SNUG Leaders must be employed by a Service...
Hello SNUG Members! I hope to see you at Knowledge 2025- our largest event of the year! Join us May 6-8 at The Venetian Las Vegas for three days of unforgettable insights, training, and networking! There will be over 800 content-packed breakouts ...
We are in the process of planning the next SNUG meeting in Kansas City for this June and we are looking for: Partner Sponsor: All Specialist, Premier, Elite and Build partners are eligible to sponsor SNUG events. Benefits include a 30-minute presenta...
Hello SNUG Members! I am so glad so many of you were able to join us this year for the virtual Holiday SNUG. We had over 1,600 attendees from all over the world! The customer and partner presentations were OUTSTANDING, the performers were incredibl...
Hello SNUG Members! I am so glad so many of you were able to join us this year for the virtual Holiday SNUG. We had over 1,600 attendees from all over the world! The customer and partner presentations were OUTSTANDING, the performers were incredibl...
Hello SNUG Members! The 4th annual virtual Holiday SNUG event is only a few days away and you must be pre-registered to receive the Zoom Webinar login details. Join me and Chuck Tomasi (back from retirement) to hear from amazing customer present...
Hello SNUG Members! It’s hard to believe that Knowledge 2024 is less than two weeks away. I wanted to provide an important update about ways for SNUG members to connect this year at the event! Sessions are filling up, but you can still add sessio...
Hello SNUG Members! We had over 2,000 people attend the 3rd annual virtual Holiday SNUG event this year. THANK YOU to our amazing customer speakers and the folks at ServiceNow who made the event a success! For me, what made this year’s event a ...
There is still time to register for the 2023 Virtual Holiday SNUG. If you have already registered, you have or will receive a link to attend. For general information about attending a Zoom webinar please click HERE . The CHAT function allows you to...
Hello! This was an exciting year at Knowledge! It was wonderful to see and meet so many SNUG members. For those of you able to attend, I can’t thank you enough for sharing your enthusiasm for the program and for participating in the many ways we ha...
Hello SNUG Members! Knowledge has begun and thus the SNUG glass “orb” treasure hunt! Find one the most coveted items at Knowledge! Each day 5 specially made orbs are hidden! The specially made glass orbs are made by the same folks who started the...
