How can I track when a global homepage has been deleted?

[plehmenk]

Someone mentioned that they no longer see a specific home page with their dropdown.   Upon researching, that particular homepage is no longer listed within our 'Pages'.   How can I research to determine when and by whom the deletion occurred?   I'm not exactly certain where to find any history on this.   Being a global homepage, my understanding is that only admins can update/edit/delete this.   Also, is there a way that the particular homepage can be restored?   I see that there are a couple of people that have this global homepage saved for themselves as 'MY xxxxxxxx homepage'.   Would there be any way to copy their homepage to a global homepage and just remove any updates they had added to customize it?   This is a fairly important homepage that is viewed by all of our itil users so I really need to get something in place soon.

Thanks,

Patty L.

[Pradeep Sharma]

Hi Patty,

Please check the below link for more info.

http://wiki.servicenow.com/index.php?title=Restoring_Deleted_Records#gsc.tab=0

[plehmenk]

Apparently, the sys_portal_page is not currently tracked so I have no way of knowing who deleted it nor can I restore it.   I wonder, however, if a few users have saved it for themselves, would I be able to copy it and then save as the global homepage which I now need?

[plehmenk · Accepted solution]

For the current issue, I just pulled the necessary global page back over from dev in an update set.

To correct this issue, the sys_portal_page was added to System Properties/UI Properties for the List of system tables that will have the delete audited.   Going forward, we will be able to just 'undelete' a deleted page if necessary.