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Published on by
Karen Canavan
Hello Kentucky SNUG Members!
We're excited to be hosting the 2025 Kentucky SNUG, on Thursday, November 6th in Lexington. Special thank you to Lexmark, a Subsidiary of Xerox Corporation for hosting the event.
We’re currently looking for customer presenters for this event! If you’re interested in presenting, please email Karen Canavan at karen.canavan@servicenow.com or complete this brief SNUG Planning survey to share the topics you’d like to see covered, or to express your interest in presenting.
Thank you to our SNUG sponsors, GlideFast and VividCharts.
SNUG meetings are one of the best ways to learn from and collaborate with other ServiceNow customers. Whether you are new to ServiceNow or a long-time customer, SNUG meetings will help you on your journey. You will have the opportunity to network with your peers during breaks, lunch, and afternoon drinks.
There will be an optional How to use Process Mining to identify process improvement opportunities workshop prior to the SNUG at 10:00 AM.
AGENDA (subject to change)
- 9:30am-10:00am | Check in & Networking
- 10:00am – 11:30am | Optional Workshop - How to use Process Mining to identify process improvement opportunities
- 11:30am – 12:15pm | SNUG Registration, Lunch and Networking
- 12:15pm - 12:20pm | Welcome & Agenda Overview
- 12:20pm – 12:50pm |What's new in Zurich, ServiceNow
- 12:50pm – 1:20pm | Platform Analytics Experience, Lexmark, a Subsidiary of Xerox Corporation
- 1:20pm – 1:45pm | Platform Analytics Migration, VividCharts and Lexmark
- 1:45pm – 2:10pm | Networking Break/ Lexmark Customer Engagement Center Tour
- 2:10pm - 2:35pm | AI Readiness, GlideFast
- 2:35pm - 3:05pm | Customer Presentation (Topic TBD)
- 3:05pm - 3:35pm | Workflow Data Fabrics, ServiceNow
- 3:35pm – 3:45pm| Closing Remarks
- 3:45pm – 5:00 pm| Offsite Networking Reception
Register now to secure your space!
We look forward to seeing you there!
Will you be attending?
Starts:
Thu, Nov 6, 2025 06:00 AM PST
Ends:
Thu, Nov 6, 2025 02:00 PM PST
Lexington, KY, USA