Reminder: Register Today for the upcoming Kentucky SNUG!

[Karen Canavan]

Hello Kentucky SNUG Community!

We're just about two weeks away from the Kentucky SNUG on Thursday, November 6th, hosted by our customer Lexmark, A Subsidiary of Xerox Corporation. This is just a friendly reminder that it is not too late to register! This meeting will feature an exciting agenda of user speakers, updates from ServiceNow experts, and community discussions with peers. We have the full agenda below!

• Date: Thursday, November 6, 2025
• Time: 11:30 am – 3:45 pm ET (Optional pre-SNUG workshop starts at 10:00 am) (SNUG followed by Happy Hour)
• Location: Lexmark, A Subsidiary of Xerox Corporation HQ | Lexington, KY

Register Here: https://rsvp.servicenow.com/kentuckysnug2025

EVENT AGENDA​

9:30am-10:00am | Check in & Networking  

10:00am – 11:30am | Optional Workshop - How to use Process Mining to identify process improvement opportunities 

11:30am – 12:15pm | SNUG Registration, Lunch and Networking 

12:15pm - 12:20pm | Welcome & Agenda Overview

 12:20pm – 12:50pm |What's new in Zurich, ServiceNow

 12:50pm – 1:20pm | Platform Analytics Experience, Lexmark, a Subsidiary of Xerox Corporation

 1:20pm – 1:45pm | Platform Analytics Migration, VividCharts and Lexmark

 1:45pm – 2:10pm | Networking Break/ Lexmark Customer Engagement Center Tour

 2:10pm - 2:35pm | AI Readiness, GlideFast

 2:35pm - 3:05pm | Customer Presentation

 3:05pm - 3:35pm | AI control tower for managing your AI assets across your enterprise, ServiceNow

 3:35pm – 3:45pm| Closing Remarks

 3:45pm – 5:00 pm | Offsite Networking Reception

We're looking for customers to present! If you are interested in sharing a 30 minute presentation, please contact karen.canavan@servicenow.com.

We look forward to seeing you!