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05-04-2019
10:30 PM
Session Code: BRE0259
Presenter(s): Poonam, Daniel
Company(s): American Express Global Business Travel, AMEX GBT
Abstract:
Join American Express Global Business Travel to hear their story of implementing HR Enterprise Onboarding and Transitions in ServiceNow by IT. They'll discuss the challenges and successes that they encountered along the way including:
- GBT HR onboarding: IT on HR
- Who are we? Team Awesome!
- Why ServiceNow? Why Workday?
- IT collaboration with HR
- Onboarding before awesomeness/goals
- Architecture
- Pre-boarding/onboarding portal
- Implementation
- Design thinking
- Development lifecycle
- Outcome and lessons learned
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