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Session Code: LAB3010
Presenter(s): Nabil Asbi, Dan Grady
Company(s): ServiceNow, ServiceNow
Abstract: Fasten your seatbelt and discover the power and flexibility of ServiceNow Change Management. This lab tackles some of the common misconceptions associated with legacy change management, and shares proven techniques for balancing change risk and agility. We'll explore setting up change schedules, detecting and remediating conflicts, using workflows for dynamic multi-stage approvals, and demonstrate the agility that comes with using Standard Changes. Insight is key, so this lab will also teach you how easy it is to create your own change dashboard.
URL: https://developer.servicenow.com/connect.do#!/event/knowledge2020/LAB3010
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