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Session Code: BRE1864
Presenter(s): Melinda Liggitt, Branden Semonovich, Adam Stockton
Company(s): KeyBank, KeyBank, KeyBank
Abstract: Accelerate ServiceNow ROI by training teams company-wide to develop and automate their own processes. KeyBank’s ServiceNow Delivery Team faces a common challenge: Our peers recognize ServiceNow’s power to build and automate processes, reporting and performance analytics. Requests pour in - way more than our team can complete. Learn how we leveraged free ServiceNow Developer training, the NOW platform, and an automated custom application to train 100+ people to build and automate their own processes in ServiceNow while we retain oversight ensuring our instance stability, and governing adherence to standards and best practices. See how KeyBank assesses developer proficiency using ServiceNow Quizzes, design sessions, and code reviews.
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