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05-25-2021
09:30 PM
Session Code: THS3075
Presenter(s): Nikki Narang
Company(s): ServiceNow
Abstract: Technicians in the field need easy access to information to complete their work quickly and efficiently. See how mobile capabilities like knowledge articles, questionnaires, and work order history combined with emerging technologies like augmented reality enable remote workers to do their jobs better. This session will cover ServiceNow Field Service Management in the ServiceNow Agent mobile app along with augmented reality capabilities from CareAR.
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