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Session Code: CSS1569

Presenter(s): Diane

Company(s): ServiceNow

Abstract:

Knowing where to start is the most critical step in your ServiceNow journey. In this presentation we'll discuss how to build a phased program plan, identify quick wins, and identify the right sequence and planning approach based on the business outcomes you envision from your Now Platform implementation. We'll show you how to correctly approach the implementation roadmap, build adoption momentum and capture early ROI, and sustain and grow value by implementing the right management capabilities.