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05-25-2021
09:29 PM
Session Code: BRE1806
Presenter(s): brian crighton
Company(s): RBS
Abstract: Join this session to understand how Royal Bank of Scotland has innovated with the ServiceNow Portal to help speed up work, giving colleagues a working life that is similar to personal life. This is not just another standard portal presentation. You’ll hear innovative ideas that you can then take away to improve and apply to your own portal. Topics covered include personalization, gamification, survey-as-a-service, automation and self-service.
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