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Session Code: BRE1993
Presenter(s): Janene Casella
Company(s): ServiceNow
Abstract: "Do you have mobile workers who need tasks scheduled and need to know where to go and what to do while in the field? ServiceNow Field Service Management is designed to help your workforce complete work the first time while proactively addressing issues. Learn how Field Service Management can automatically schedule tasks to the most qualified technicians with the right skills and parts to do the job. Preventive maintenance capabilities help prevent downtime, and a native mobile application gives your team all the info they need to work efficiently in the field. This session will introduce you to the key features of Field Service Management along with a brief demo so you can see it in action. "
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