Session Code: BRE1799
Presenter(s): Ina
Company(s): Ina
Abstract:
Since 1895, founder Daniel Swarovski’s mastery of crystal cutting has defined the company. His enduring passion for innovation and design has made it the world’s premier jewelry and accessory brand. Attend this session to learn the key reasons why Swarovski has chosen ServiceNow as a strategic platform to continuously improve end-to-end customer and consumer service, and how it is implementing its end-to-end customer and consumer services processes.
