jessicaweimer
ServiceNow Employee
ServiceNow Employee

We hope you enjoyed Frank's keynote and day one of labs and breakouts. And there is a lot of great content still to come!

Updates and reminders for tomorrow's events below:

Reminder: Session Changes. Please see updated descriptions in the "Session Updates" handout at Registration with the full Conference Guide, or consult your online agenda.

Wednesday, 4/30
4:00pm-4:50pm, Speaker Change: Lessons Learned on a Self Hosted Environment is now a panel with panelists from ServiceNow, Volkswagen AG and Qualcomm Incorporated

5:10pm-6:00pm, Cancelled: IT ERP Architecture Governance at UBS
Replaced by: Managing Services with Service Catalog & CMDB, Ricardo Chavira, Yale University (this is a repeat session)

5:10pm-6:00pm, Cancelled: A Governance-Focused ServiceNow Implementation
Replaced by: Service Portfolio: Connecting Services Sold to Service Delivered, Robert Kendall, Hitachi America, Ltd.

Please note: If you built your agenda early, room assignments for labs and breakouts may have slightly changed. See the printed guide for the final room assignments and event ambassadors are available to redirect you if necessary.

Reminder: If you are interested in a breakout or lab, please register for the session to reserve your seat.

Registration Hours for Wednesday, 4/30
Moscone West, 7:00am-6:30pm
Moscone South, 7:00am-8:00pm

Must-Attend Keynote
Be sure to join Fred Luddy, ServiceNow Founder and Chief Product Officer as he unveils the latest ServiceNow innovations at his keynote: "Empowering the Service-Oriented Enterprise."
Moscone South Hall C | 8:00am-9:50am

Be sure to Download the Knowledge14 Mobile App from the Apple AppStore or Google Play (search for Knowledge14).

Updates on Agenda Builder: To access the online agenda builder and/or log in to your online app you will need your user id (the email you used to register for Knowledge14) and registration password. If you can't remember your password or for some reason you can't get the mobile app to work go to assistance desk at Moscone South or Moscone West, and the experts will help you out.

Be Sure to Join Us on Wednesday

  • Special Interest Groups:
    • Public Sector Moscone South, West Mezzanine, Rooms 270-276 | 12:20pm-1:30pm
    • Higher Education Moscone South, Gateway Ballroom, Room 104 | 12:20pm-1:30pm
    • Life Sciences Cloud Initiative InterContinental, 3rd Floor, Union Square meeting room | 12:20pm-1:30pm
  • ExpoNow Lunch & Happy Hour
  • Taste of the Bay Closing Night Party

Join the Conversation, link up with other attendees and share your Knowledge14 experience via #Know14, the BuzzHub, the Knowledge User Conference Space or on LinkedIn.

ServiceNow Community. If you're not already a member of the ServiceNow Community, join today and connect with fellow attendees and ServiceNow users.

Reminders:

    • Wear your badge at all times. It's your ticket to everything from the conference floor to lunch.
    • For those attending lab sessions, make sure to bring your own laptop and power cord.
    • Breakout sessions are first come, first serve and will fill up quickly. Plan to arrive early.
    • You can download PDF copies of all presentations and lab guides from the ServiceNow Community if you are a full conference pass holder (you must be a member of the Community to access).
    • Lost something? Lost and found is located at the registration desk in Moscone West.