Need to Knows at Knowledge14

[jessicaweimer]

Welcome to Knowledge14! We hope you're as excited as we are about all of the great content, networking and events coming up this week.

We will keep you apprised regarding any session changes.

Here are a few reminders to help you make the most of your time here.

Today's News: Session Changes. Please see updated descriptions in the "Session Updates" handout at Registration with the full Conference Guide, or consult your online agenda.

Tuesday, 4/29


• 11:00am-11:50am, Cancelled: Delivering Innovation at Tickets.com


Replaced by: Social Collaboration and Task Management of the Future

Wednesday, 4/30

• 
5:10pm-6:00pm, Cancelled: IT ERP Architecture Governance at UBS


Replaced by: Managing Services with Service Catalog & CMDB 



• 5:10pm-6:00pm, Cancelled: A Governance-Focused ServiceNow Implementation

Replaced by: Service Portfolio: Connecting Services Sold to Service Delivered

Thursday, 5/1


• 11:20am-12:10pm, Cancelled: A Scientific Development Platform: Eli Lilly's Experience


Replaced by: Innovating End-to-End IT and Telco Managed Services

Registration Hours for Monday, April 28

Moscone West, 7:00am-6:00pm
Moscone South, 7:00am-9:00pm

Knowledge14 Keynote Presentations

• Tuesday, 8:00am - "Defining the Service-Oriented Enterprise."

Frank Slootman kicks off the event by showing how IT can use its successful roots to drive service transformation throughout the service-oriented enterprise.

• Wednesday, 8:00am - "Empowering the Service-Oriented Enterprise."

Fred Luddy will unveil the latest ServiceNow innovations.

• Thursday, 9:00am - "Running the Service-Oriented Enterprise."

Dan McGee will discuss why the ServiceNow enterprise IT cloud is challenging traditional clouds by setting new industry standards.

Be Sure to Join Us on Monday

• NetworkingNow
• Go-Live! Reception

Save the Date: Closing Night Party, Wednesday

Fort Mason | 8:30pm-12:00am


Make sure you get to the Taste of the Bay Closing Night Party, featuring eight tastings representing eight distinct regions of the Bay Area.

Join the Conversation, link up with other attendees and share your Knowledge14 experience via #Know14, the BuzzHub, the Knowledge User Conference Space or on LinkedIn.

ServiceNow Community. If you're not already a member of the ServiceNow Community, join today and connect with fellow attendees and ServiceNow users.

Reminders:

• Wear your badge at all times. It's your ticket to everything from the conference floor to lunch.
• You can download PDF copies of all presentations and lab guides from the ServiceNow Community if you are a full conference pass holder (you must be a member of the Community to access).
• Lost something? Lost and found is located at the registration desk in Moscone West.