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Session Code: BRE0179
Presenter(s): Kathy, Chris, Vasavi
Company(s): ServiceNow, ServiceNow, ServiceNow
Abstract:
Providing employees with great experiences at work is key to their well-being and success, and that starts with new hire onboarding. At ServiceNow, we use our Enterprise Onboarding and Transitions application to make sure our employees’ first experience is the best it can be. Because labor laws, policies, and practices vary so much by country, we deployed it first in the U.S. and then applied those learnings in a phased rollout worldwide.
We also wanted to ensure that great experiences continue throughout an employee’s entire career at ServiceNow. To do this, we built a global shared services organization to standardize processes, accelerate delivery, and improve quality. This team is supported by our HR Case and Knowledge Management solution, which manages service delivery end-to-end.
Come hear about our enterprise onboarding journey, watch product demos, and learn best practices that you can use to transform your employee experiences.
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